Outreach Specialist
Location: Lowell
Posted on: June 23, 2025
|
|
|
Job Description:
Great Life work Balance position with excellent benefits!
Develops relationships with and implements strategies for a group
of assigned accounts in a specified geographic area with a primary
goal to maximize number of account referrals of older adults
eligible to join Element Care PACE. Well versed in complete line of
PACE services and account needs. Expertly describes, succinctly,
PACE benefits to participants and accounts. Responsible for seeking
out new accounts. This is a full-time position, Monday- Friday 8-4
position; no nights, weekends or holidays! Responsibilities:
Develops and implements personal Annual Business Plan which
includes strategies and activities necessary to achieve outreach,
event, inquiry, referral, and enrollment goals from target
accounts. Collaborates with the Information and Referral department
and the Enrollment team to achieve inquiry and referral pipeline
goals. Creates productive and collaborative relationships with
referral sources to identify likely qualified referrals. Identifies
new strategic referral sources and works with managers to grow
those relationships. Participates in community outreach activities,
including but not limited to, senior fairs, community events, and
aligned professional association events. Consistently documents all
outreach activities in the Salesforce CRM application in a timely
manner. Understands, expertly describes, and presents the Element
Care PACE program and value proposition to internal and external
groups such as employees, referrals, caregivers, and accounts, as
well as potential partners, including, but not limited to, Assisted
Living Facilities, Housing and Adult Day Health organizations.
Provides market intelligence to Outreach and Enrollment Management.
Seeks advice, training and coaching from colleagues and management
for continued professional development. Develops strong, productive
relationships with Center IDTs and staff. Frequent local travel.
Ability to attend events outside of regular business hours.
Performs other duties as assigned. Qualifications: Bachelor’s level
degree (preferred) with 1-5 years of experience in older adult
services related position. Minimum of 1 - 3 years of sales
experience in healthcare or group insurance strongly preferred.
Must have proven experience working in a customer facing role
focused on sales and/or customer service. Strong understanding of
customer service, sales, outreach, and marketing principles and
practices. Strong business acumen, strategic prospecting, active
listening, relationship building, networking, time management and
organizational skills. Strong verbal and written communication with
exceptional presentational skills. Excellent computer skills and
high-level proficiency with MS Outlook, Word, Excel, and
PowerPoint. Experience with a CRM, Salesforce preferred. A
willingness to become proficient in other work-related
applications. Knowledge of Medicare, Medicaid and insurances.
Possession of a valid Mass. driver’s license and a vehicle to be
used for marketing activities. Must be able to lift and carry
packages or equipment up to 25 pounds Must be fluent in Spanish
Benefits: Health insurance Dental insurance Vision insurance Paid
time off Retirement plan Supplemental benefits EEO Statement
Element Care is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, sex, color, religion, national origin, sexual orientation,
protected veteran status, or on the basis of disability. Element
Care is committed to valuing diversity and contributing to an
inclusive working environment. PIa58d700969e5-37456-37828228
Keywords: , Marthas Vineyard , Outreach Specialist, Sales , Lowell, Massachusetts
