Network Support Analyst III
Company: Ryder System
Location: Providence
Posted on: July 10, 2025
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Job Description:
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clicking here (http://ryder.com/job-applicant-privacy-policy) . Job
Description : Summary Responsible for maintaining a reliable,
secure and efficient data communications network. The ideal
candidate will be able to deploy, configure, maintain, and monitor
all active network equipment to ensure a stable, reliable network
operation. Essential Functions Design, implement, and manage Cisco
WAN/LAN network infrastructure, including routers, switches,
firewalls, and other networking devices. Perform network
configuration and troubleshooting to resolve complex network issues
and ensure smooth operation. Maintain servers and associated
hardware, applications, services, and settings Ensure network
security and connectivity Provide Tier 2/3 support for escalated
network and system issues. Secure critical IT systems, including
servers, networks, and storage solutions. Collaborate with
cross-functional teams to design and implement network solutions
that meet business requirements. Work closely with customers,
vendors and other departments, including operations, engineering,
and management Monitor network performance and capacity
(availability, utilization, throughput, latency) to identify and
address potential bottlenecks or issues proactively. Provide
technical support and guidance to junior team members and assist
with their professional development. Configure Fortinet Firewalls
Ensure critical updates are tested and deployed in a timely manner
Document processes, network configurations, and troubleshooting
steps for systems and applications. Evaluate and recommend security
improvements and system upgrades. Monitor Helpdesk queues
throughout the day to ensure SLAs are met Additional
Responsibilities Develop, define and monitor network/security
policies for the use of network resources Manage user remote
access, VPN configurations Participate in on-call rotation and
respond to network emergencies or incidents promptly. Perform other
duties as assigned Skills and Abilities Proven experience working
with Cisco networking technologies, Required Excellent
troubleshooting skills and the ability to analyze complex network
issues., Required Ability to take and read network packet captures
and debugs, Required Ability to work independently under minimal
supervision, Required Exceptional critical thinking and
problem-solving ability, Required Strong interpersonal skills to
assist non-technical individuals with complex technical issues,
Required Great at organizing, prioritizing and multitasking,
Required Qualifications Bachelor's Degree in Computer Science,
Information Technology, Required 5 years or more in relative
experience in IT network infrastructure in a large scale enterprise
with hands-on networking experience, Required Must have working
knowledge of SDWAN Intermediate, Required Must have proven
experience with Fortinet Fortigate Firewalls Intermediate, Required
Experience with FortiNac, FortiEMS, FortiAnalyzer a plus
Intermediate, Preferred Must have working knowledge of VMWare
virtual infrastructure Intermediate, Required Excellent knowledge
of best practices around management, control, and monitoring of
network infrastructure Advanced, Required Experience working with
SolarWinds network management software or similar to monitor,
identify, and troubleshoot network performance issues Intermediate,
Required Hands-on experience in Cisco network switching and routing
– Configuring network switches, static routes, vlans, ports,
trunks, etc. Intermediate, Required Strong understanding of
networking protocols, including TCP/IP, L2/L3, dns, dhcp Advanced,
Required Experience deploying, maintaining, troubleshooting
wireless infrastructure. Familiar with Aruba access points,
controllers, Airwave management Intermediate, Required Hands on
experience configuring and working with Firewalls and security
appliances - VPN’s, Policies, NAT’s, etc. Intermediate, Required
Experience deploying/managing Network Access Control solutions
Intermediate, Required Proficient in Windows, Mac, and Linux
environments. Intermediate, Required Working knowledge of low
voltage cabling Intermediate, Required Experience with supporting
remote office environments Intermediate, Required Job Category:
Network Compensation Information : The compensation offered to a
candidate may be influenced by a variety of factors, including the
candidate’s relevant experience; education, including relevant
degrees or certifications; work location; market data/ranges;
internal equity; internal salary ranges; etc. The position may also
be eligible to receive an annual bonus, commission, and/or
long-term incentive plan based on the level and/or type.
Compensation ranges for the position are below: Pay Type : Salaried
Minimum Pay Range: $85,000.00 Maximum Pay Range: $95,000.00
Benefits Information: For all Full-time positions only : Ryder
offers comprehensive health and welfare benefits, to include
medical, prescription, dental, vision, life insurance and
disability insurance options, as well as paid time off for
vacation, illness, bereavement, family and parental leave, and a
tax-advantaged 401(k) retirement savings plan. Ryder is proud to be
an Equal Opportunity Employer and Drug Free workplace. All
qualified applicants will receive consideration for employment
without regard to race, religion, color, national origin, sex,
sexual orientation, gender identity, age, status as a protected
veteran, among other things, or status as a qualified individual
with disability. Security Notice for Applicants: Ryder will only
communicate with an applicant directly from a [@ryder.com] email
address and will never conduct an interview online through a chat
type forum, messaging app (such as WhatsApp or Telegram), or via an
online questionnaire. During an interview, Ryder will never ask for
any form of payment or banking details and will never solicit
personal information outside of the formal submitted application
through www.ryder.com/careers . Should you have any questions
regarding the application process or to verify the legitimacy of an
interview or Ryder representative, please contact Ryder at
careers@ryder.com or 800-793-3754. Current Employees : If you are a
current employee at Ryder, please click here
(http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to
Workday to apply using the internal application process. Job
Seekers can review the Job Applicant Privacy Policy by clicking
here (http://ryder.com/job-applicant-privacy-policy) . \wd
Keywords: Ryder System, Marthas Vineyard , Network Support Analyst III, IT / Software / Systems , Providence, Massachusetts