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Sageworks Business Analyst (SBA)

Company: Newburyport Bank
Location: Newburyport
Posted on: January 15, 2022

Job Description:

Newburyport Bank is a premier community bank in the Greater Seacoast looking to expand our team. If you are seeking an organization who treats customers, employees, and community members with respect, fairness, and an unwavering commitment to professional growth and development, apply now.We are hiring a Sageworks Business Analyst (SBA) to be the internal Subject Matter Expert on the Abrigo/Sageworks End-to-End loan origination software. This person will champion this project and serve as the functional specialist for configuration, security, and maintenance of loan origination solutions. The SBA will be the front line for resolving all internal support requests and ongoing maintenance. This individual will work closely with the Lending team, Credit Administration team, underwriting team, and Loan Administration/Operations team to address technical issues, improve product usability and continue to develop and create efficiencies across the organization to maximize use of the software application. Master the features and functionality of the modules.Knowledge and understanding of inter-dependency of data fields across all modules to ensure that enhancements/updates are consistent across all products and do not create product bugs or errors. Ongoing maintenance of existing templates and creation of new templates for each module as necessary.Partner with Technology on third-party vendors that integrate with Sageworks and determine/assess the possibility of future third-party vendor integrations as available.Monitor and manage individual user access levels for all Sageworks software modules.Resolve process questions within the business software application.Provide management with critical feedback and recommendations for process improvement.Develop and manage Sageworks reports and work with business and management on future report creation.Provide training support for new hires; training for all staff for upgrades and enhancements.Develop ongoing training and/or refresher courses for existing staff.Work closely with all departments to gather needs and troubleshoot problems.Maintain concise records for audit trails.Assist with internal and external examinations and audits as requested.Monitor and resolve internal support requests and enhancements in a timely manner.Communicate with all teams regarding updates, product bugs, workarounds, and enhancements to the software.Collaborate with the IT Team and Lending Team for continuous optimization of the system. Bachelor's degree in Business Administration, Finance, Economics or other related field.Minimum of 5 years' commercial banking/underwriting/loan origination experience.Strong knowledge of the Abrigo/Sageworks End-to-End Loan Origination Software.Excellent written and oral communication skills.Strong knowledge of Microsoft Office, especially MS Word and Excel.Good interpersonal skills working with the various Bank departments. Demonstrated ability to work independently with effective time management skills. Member FDIC -Member DIF - EOE/Disabilities- Veterans - Equal Housing Lender- Bank NMLS#413282PM21PI160593038

Keywords: Newburyport Bank, Marthas Vineyard , Sageworks Business Analyst (SBA), Accounting, Auditing , Newburyport, Massachusetts

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